Last updated: 4 May 2026
Who we are
Results You Can Measure is a small creative marketing agency. In this statement, “we”, “us” and “our” means Results You Can Measure.
You can contact us at hello@resultsyoucanmeasure.com, by calling 01274 442 439 or 07973 321 771.
What personal information we collect
We only collect information that is useful for running the website, responding to enquiries and delivering our work. This may include:
- your name, business name, job title and contact details;
- information you send through email, phone calls, enquiry forms or meetings;
- project information, files, feedback and correspondence where you work with us;
- basic website usage information, such as server logs, device information and pages visited;
- marketing preferences, if you ask to receive updates from us.
How we use it
We use personal information to:
- reply to enquiries and arrange calls;
- understand whether we are the right fit for a project;
- prepare proposals, deliver work and manage client relationships;
- keep the website secure, reliable and useful;
- send updates where you have asked for them or where it is otherwise lawful to do so;
- meet legal, accounting and business administration requirements.
Our lawful bases
Under UK data protection law, we need a lawful basis to use personal information. Depending on the context, we may rely on:
- Contract: when we need the information to provide services or take steps before a contract.
- Legitimate interests: for normal business communication, responding to enquiries, improving the site and protecting our business, as long as your rights do not override those interests.
- Consent: for activities such as optional email updates or non-essential cookies where consent is required.
- Legal obligation: where we need to keep records for tax, accounting or legal reasons.
Who we share it with
We do not sell personal information. We may share it with trusted suppliers who help us run the website, host services, manage email, deliver projects, provide analytics, keep records or support the business. These suppliers should only use the information for the work they do for us.
If a project requires us to share information with a third party, such as a developer, hosting provider, analytics platform or advertising platform, we will only do so where it is relevant to the work.
International transfers
Some suppliers may process information outside the UK. Where that happens, we expect appropriate safeguards to be in place, such as UK-approved contractual terms or other lawful transfer mechanisms.
How long we keep information
We keep information only for as long as we need it. Enquiry information is normally kept for long enough to follow up properly. Client and project records may be kept for longer where they are needed for delivery, support, accounting, legal or business reference purposes.
Your rights
You have rights over your personal information. Depending on the situation, you may be able to ask us to:
- confirm what information we hold about you;
- correct inaccurate information;
- delete information where we no longer need it;
- restrict or object to certain uses;
- provide information in a portable format;
- withdraw consent where we rely on consent.
To make a request, email hello@resultsyoucanmeasure.com.
Complaints
If you are unhappy with how we handle your information, please contact us first and we will try to put it right. You also have the right to complain to the Information Commissioner’s Office at ico.org.uk/make-a-complaint.
Changes to this statement
We will update this statement when the site, our suppliers or our working practices change. The current version is shown at the top of this page.